Thursday, October 6, 2011

Medical Transcription Outsourcing-convenient Solutions

Medical transcription has earned its place in the healthcare process by creation of patient records, converting the audio records of the patient-healthcare professional encounter into text format. This process becomes even more convenient when outsourced to a professional service provider.

What is meant by convenient services?

The word convenience has been defined as being favorable to the user’s comfort, suiting the purpose and needs of the end user. It has also been defined as accessible, fitting, appropriate, timely and suitable. It is important to assess whether these services fit all these criteria.

Favorable to the users’ comfort: These services serve the needs of a healthcare facility at several levels. The primary beneficiary of quality patient records is the healthcare professional. Others who benefit from these services are the support staff, the administrative staff and the billing department. An efficient transcription vendor would serve the needs of all the users, by providing benefits like:

a) Familiar and flexible modes of dictation
b) Creation of patient records with maximum accuracy
c) Archives
d) Eliminating overheads
e) Keeping up the turnaround time commitments, enabling the billing process to start on time

· Suiting the purpose and needs of the end user: The purpose of this exercise are:

a) Saving time of healthcare professionals and other staff
b) Providing specialty transcription based on the specialization of the healthcare professional with speed and accuracy
c) Reducing cost per line of transcription

Sourcing the right transcription vendor would fulfill all these objectives

· Accessible: Ensures the accessibility of services. It enables the healthcare professionals to avail services according to their time and volume constraints

· Fitting: Ensures that the services are tailored to suit the needs of different healthcare professionals. Requirements like turnaround time, templates, formats, modes of dictation, mode of document delivery and even fonts are included while designing the services

· Appropriate: One of the major requirements of healthcare facilities is protecting the sanctity of confidential patient information. Medical transcription service providers understand the need to protect the information and appropriate measures are taken to ensure protection of data at all stages

· Timely: Ensures that the creation of patient records take place in a timely manner. Not only this timely creation of patient records also helps quicken the receivables cycle

· Suitable: Provides suitable solution for the problem of shrinking budgets and increasing demands on the limited resources available to the healthcare facilities. It not only ensures lowering of transcription costs but also saves on the overhead costs of the healthcare facility towards in-house transcription

It can be concluded that outsourcing medical transcription is indeed a convenient solution for the documentation needs of a healthcare facility, as it fulfills all the criteria by being favorable to the user’s comfort, suiting the purpose and needs of the end user and by being accessible, fitting, appropriate, timely and suitable. However to benefit from all the advantages it is important to source, evaluate and choose the right service provider.
Author:Renee Kelly has written numerous articles on medical transcription, which has served as an amazing resource for healthcare facilities and healthcare professionals seeking transcription services.

Source: http://articlenexus.com

No comments: