The Importance of Voicemail Transcription

Ever had a feeling like getting a lengthy voicemail message with pertinent information and yet not getting all of them because you were distracted? Or how about pausing and playing the message just to get important information like phone numbers, addresses or names right? Sometimes when listening to voicemail or to any other kind of phone call, most people get distracted or hold on to a certain thought conveyed in the voicemail message and fail to listen to the other details. This is because the mind is wired to notice the information that got you more interested, and discard other information in the process. Here's where voicemail transcription is needed. Transcriptions of voicemail messages mean exactly that, and these messages are transcribed into SMS or email messages instead for those people who want to read the information instead of listening to them,

Voicemail transcription is also important for people who do not want to be disturbed by unwanted phone calls. For example, you have a dreaded acquaintance that you don't want to talk to. Receiving an email message or text message from him is more tolerable than having to listen to a voicemail message from that person. Apart from that it is more peaceful to read really bad news than by listening. This is because reading is a cold medium, where as listening to an emotionally charged voicemail message can somehow flame a rather depressing news.

That is why, there are a lot of voicemail transcriptions services that have sprouted everywhere. Several voicemail transcriptions services are already set up by established companies and mobile phones. For instance, Google have established their own Googlevoice which transcribes voicemail messages into text messages and email messages. Examples of voicemail transcriptions services are Jott, Youmail, PhoneTag and Ribbit.

But apart from these well-known voicemail transcription services companies, there are also other start up companies who are beginning to spread their wings in this kind of business. The deal is simple, a company can set up a 24 hour call center where your voicemail messages are routed. The call center agents will then listen to the voicemail messages and then transcribe them to you through text or email. The operations are simple. All you have to do is strike a deal with major mobile phone companies or internet mail companies to get working.

Choosing the appropriate and the best kind of voicemail transcription service will bring you down to two things - accuracy and affordability. Sure, no one wants to get your voicemail message messed up. If you want to read hard to decipher voicemail transcription message, you would want to listen to the voicemail message to listen to the voicemail message itself. But doesn't it defeat the purpose? The key to voicemail transcription is that it doesn't have to be verbatim. Instead, what could be done by some voicemail transcriptions companies is to omit the fillers which confuse the gist of the message. Next is that the bottom line of the message should be highlighted. But despite accuracy, who wants to pay a fortune for these kinds of services if people can just listen to them? If the price is right, people will continuously warm up with the idea of voicemail transcriptions which will inevitably improve the lives of consumers anywhere in the world.

About the Author

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Source: http://www.goarticles.com/