Gmr Transcription Service Adds Transcription Supervisor to Its Payroll to Improve Transcription Quality and Client Satisfaction

Irvine, CA, May 11 2007…GMR Transcription Service, an Irvine, CA based affordable transcription service provider, announced the addition of Joyce Warran for its newly created position of Transcription Supervisor.

Joyce will be responsible for managing the workload of the rapidly growing (close to 50) US and Canada-based transcriptionists working for GMR Transcription, quality control of transcripts for its increasing number of clients and for assuring the on-time delivery of every project that GMR Transcription undertakes. Joyce will also communicate with our clients to ensure everything runs smoothly and will help them understand our system and services.

Joyce is a transcription services veteran with ten (10) years of experience as a typist, supervisor and business owner. Her accomplishments include:

• Eight (8) certifications in the business field, including business management, grammar and others
• Supervised a secretarial pool
• Business owner for five years prior to working from home as a freelance transcriptionist
• Transcriptionist and QA (Quality Assurance) for five years
• Interest in computers and has built computers, along with her husband, as a hobby
• Certification in MS Word and other Office programs
• Excellent communication skills and customer-oriented

Speaking about the development, Minu Prasad, Owner, GMR Transcription Service said, “I am thrilled to have Joyce as the Transcription Supervisor of GMR Transcription. Joyce brings valuable experience and incomparable focus on quality and customer service. Our panel of satisfied customers has grown significantly since Joyce came onboard. I am sure that Joyce will be an integral part in achieving the company’s goal to become the leading transcription service provider for general and medical transcription needs.”

“I have worked with Joyce for close to a year as our best transcriptions, both in quality and timeliness. Her experience and professionalism would help improve the quality of every transcription in our panel. Our panel of transcriptions is spread across the US, India, UK and Canada. The addition of Joyce in the management position will dramatically help me manage our business, improve turnaround time and offer a much higher quality transcription service,” said Shreekant, VP Operations of GMR Transcription Service.

Ajay is the President of Global Marketing Resources, the marketing consulting and fulfillment firm in US. Prior to GMR, Ajay had over 18 years of marketing & business management experience at senior executive positions in marketing at large, medium size, and start-up companies. Ajay has been quoted in major newspapers (Dallas Morning News, San Jose Mercury News, The Wall Street Journal, etc.) about his views on car navigation.
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